Customer Support

A New Support Program for our Customers

Customer Support

Thank you for purchasing a Black Creek Labs product.  Black Creek Labs has a brand new customer support team that will provide a response to questions, inquiries and product support requirements within 48 hours*.

*Due to Covid-19 we have a temporary workforce reduction. Black Creek and its people are committed to meet the challenge of this Pandemic and we will adapt and overcome as necessary. Warranty and response delays may occur during this time. Thank you for your patience.*

Product Support email:  support@blackcreeklabs.com

Warranty Service Request:  click here

To register your product:  click here