Customer Support

A New Support Program for our Customers

Customer Support

Thank you for purchasing a Black Creek Labs product.  Black Creek Labs has a brand new customer support team that will provide a response to questions, enquiries and product support requirements within 48 hours.

Product Support email:

Product Support phone:  coming soon!

Warranty Service Request:  click here

To register your product:  click here

Help Center

Some links may not work as the site is currently under construction.





Our Company Mission

Our Warranty Policy

What ammunition should I use

Company Vision

Warranty Registration

Can I use high velocity ammunition

Where are the manuals

How do I buy?

Is there a trouble shooting guide?

What ammo do you recommend?

Where is my rifle made?

Where are you located?

Do I have to send you my rifle?

Can I shoot hand loads?

How should I maintain my rifle

Can I drop in?

Can I repair my own rifle?

What ammunition is the most accurate?

What is a long stroke piston?